Privacy Policy

Effective Date: 04/01/2025

1. Introduction

Welcome to Flours & Stilettos Bakery (d/b/a Opportunity Guidance Solutions; “Company,” “we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and disclose your personal information when you use our website https://floursandstilettos.com (the “Site”) and our related services (the “Services”). By accessing or using the Site, you agree to this Privacy Policy.

If you have any questions about this policy, please contact us at info@floursandstilettos.com.

2. Information We Collect

We collect different types of personal information, including:

a. Information You Provide Directly

  • Contact Information: Name, email address, mailing address, phone number, or other details when you sign up for newsletters, make purchases, or contact us.

  • Payment Information: If you make a purchase, your financial information (such as credit card details) is collected by our third-party payment processors. We do not store this data.

  • Survey & Feedback Information: When you respond to surveys, participate in promotions, or provide feedback.

b. Information We Collect Automatically

  • Log Data: We collect information such as IP address, browser type, operating system, referring URLs, and actions taken on our Site.

  • Cookies & Tracking Technologies: We use cookies to improve your browsing experience, store preferences, and track usage patterns. You can control cookies via your browser settings.

c. Information from Third Parties

  • Service Providers: We may receive information from payment processors, marketing partners, or analytics providers.

  • Social Media & Other Platforms: If you engage with us on social media or use third-party authentication to log in, we may collect relevant information as permitted by the platform’s privacy settings.

3. How We Use Your Information

We use the personal information we collect for purposes such as:

  • Processing transactions and delivering orders.

  • Sending you order confirmations, updates, or promotional content.

  • Responding to inquiries, support requests, and customer service issues.

  • Customizing and improving our website experience.

  • Conducting marketing, surveys, and research.

  • Preventing fraudulent transactions and ensuring security.

We do not sell your personal information.

4. How We Share Your Information

We may share your information with:

  • Service Providers & Vendors: For payment processing, order fulfillment, email marketing, and analytics.

  • Business Transfers: If Flours & Stilettos Bakery is involved in a merger, sale, or transfer of assets.

  • Legal Compliance: If required by law, such as responding to a subpoena or legal request.

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us at info@floursandstilettos.com.

5. Data Security & Retention

We take reasonable security measures to protect your personal data. Sensitive information (such as payment details) is encrypted and processed securely. However, no system is 100% secure, and we cannot guarantee complete protection.

We retain personal data only as long as necessary for business and legal purposes. If you request deletion, we will securely remove or anonymize your data, except as required for compliance or legal reasons.

6. Your Privacy Rights

Under applicable privacy laws, you have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate or outdated information.

  • Delete your personal data (subject to legal retention requirements).

  • Restrict or Object to processing in certain cases.

  • Withdraw Consent where applicable (e.g., marketing emails).

To exercise these rights, contact us at info@floursandstilettos.com.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, though some site features may not work properly without them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. If significant changes occur, we may notify you via email or website notice.

9. Contact Information

For any questions, concerns, or privacy-related requests, please contact us:

Flours & Stilettos Bakery
Crossroads TX, 76227
Email: info@floursandstilettos.com

10. Messaging Terms & Conditions

General
When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Flours & Stilettos Bakery. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Flours & Stilettos Bakery. Flours & Stilettos Bakery reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Flours & Stilettos Bakery also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent.

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers
Carriers are not liable for delayed or undelivered messages.

Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Flours & Stilettos Bakery again, just sign up as you did the first time and Flours & Stilettos Bakery will start sending messages to you again.

Info
For support regarding our services, email us at info@floursandstilettos.com or, if supported, text “HELP” to 8479770221 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Flours & Stilettos Bakery, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at info@floursandstilettos.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy
If you have any questions about your data or our privacy practices, please visit the Privacy Policy section of our web page.

Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.